Effective date: October 2, 2026
These Terms of Service (“Terms”) are an agreement between you and Decyphr, Inc. (“Decyphr,” “we,” “us”) governing your use of the Decyphr mobile app and decyphr.co (the “Service”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 13 years old to use the Service. If you are between 13 and 17, you may use the Service only with the permission of a parent or legal guardian who agrees to these Terms on your behalf. The Service is not directed to children under 13, and you may not use it if you are under 13. By using the Service you represent that you meet these requirements. The Service is offered in the United States at launch.
2. Your account
You sign in with a code sent to your email or with Apple or Google sign-in. You are responsible for the security of your email and sign-in accounts and for all activity under your Decyphr account. Keep your account information accurate. You may delete your account at any time from Account → Delete account in the app. Deleting your account does not cancel a subscription (see section 7).
3. What Decyphr does
Decyphr uses artificial intelligence to interpret text conversations you submit and to point out signals worth noticing. Interpretations are generated automatically from the screenshots and context you provide. They are Decyphr’s read of a conversation, not a statement of fact about any person.
4. Informational and entertainment use only
Decyphr is provided for informational and entertainment purposes. Interpretations, flags and other output are not legal, medical, psychological, therapeutic, financial, relationship-counselling or other professional advice, and are not a substitute for the judgment of a qualified professional. Output may be incomplete, inaccurate or wrong, and may reflect the limits of the content you provide. You are solely responsible for the decisions you make and the actions you take, including anything you do in your relationships or communications with other people. If you are in danger or in crisis, contact local emergency services.
5. Your content
Ownership. You own the screenshots, context and other material you submit (“Your Content”). We do not claim ownership of it.
Your responsibility. Your Content will usually contain messages from, and information about, other people. You are responsible for Your Content and represent that you have the right to submit it to the Service and that doing so does not violate any law, any agreement, or the rights of any other person, including their privacy. Do not submit content you are not permitted to share.
License to Decyphr. So that we can operate the Service, you grant Decyphr a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, copy, transmit, process, analyze, modify and create derivative works from Your Content and the output generated from it, in order to provide, secure, support, evaluate, improve, develop and train or improve the Service and Decyphr’s systems and models, in each case consistent with our Privacy Policy and applicable law. This license continues for as long as Your Content is retained under the Privacy Policy.
Output. Subject to these Terms, you may use the interpretations and share cards generated for you for your personal, non-commercial purposes. Output is generated by automated systems and similar output may be generated for other users.
6. Acceptable use
You agree not to:
use the Service for any unlawful purpose or in violation of any applicable law;
use the Service to harass, stalk, threaten, defame or harm any person, or to make decisions about a person that the law requires to be made in a particular way;
submit content that is illegal, that sexually depicts a minor, or that you do not have the right to share;
attempt to access another user’s account or content, or to circumvent the Service’s security or usage limits;
reverse engineer, scrape, copy, resell or create derivative products from the Service or its output, or use automated tools to access it;
use the Service to build or train a competing product;
interfere with the operation of the Service.
We apply usage limits to protect the Service and may adjust them. We may remove content or restrict or terminate accounts that violate these Terms.
7. Subscriptions and payment
Plans. Decyphr is offered by subscription: Decyphr Pro Monthly at US$9.99 per month, and Decyphr Pro Yearly at US$29.99 per year. The yearly plan includes a 3-day free trial for new subscribers. The monthly plan has no trial. Prices are shown in the app and may vary by region and change over time; changes apply to future billing periods after notice as required by the app store.
Billing through the app stores. Subscriptions are purchased through the Apple App Store or Google Play and are billed to the payment method on file with that store. Decyphr does not process payments directly.
Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel before renewal, or before the trial expires, according to the rules of the applicable app store. If you do not cancel a yearly subscription before the 3-day trial ends, you will be charged for the first year when the trial ends.
Cancellation. Cancel or manage your subscription in your App Store or Google Play account settings. Deleting the Decyphr app or your Decyphr account does not cancel a subscription. After cancellation you keep access until the end of the period you have paid for.
Refunds. Refunds are governed primarily by the policies and processes of the app store through which you purchased.
8. Intellectual property
The Service, including its software, design, text, graphics, logos and the Decyphr name and marks, is owned by Decyphr or its licensors and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the app on devices you own or control, for your personal use, in accordance with these Terms. All rights not expressly granted are reserved.
9. Feedback
If you send us ideas, suggestions or feedback, you grant Decyphr the right to use them without restriction or compensation to you.
10. Changes to the Service
We may change, suspend or discontinue any part of the Service at any time, including features, usage limits and pricing for future periods. We will try to give reasonable notice of material changes.
11. Suspension and termination
We may suspend or terminate your access to the Service at any time if we reasonably believe you have violated these Terms, if required by law, or to protect the Service or other users. You may stop using the Service and delete your account at any time. Sections 4, 5 (license, to the extent content is retained), 8, 9 and 12 through 16 survive termination.
12. Disclaimers
THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT OUTPUT WILL BE ACCURATE, COMPLETE OR SUITABLE FOR ANY PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DECYPHR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL OR RELATIONSHIPS, ARISING OUT OF OR RELATED TO THE SERVICE OR ANY OUTPUT, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. DECYPHR’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID DECYPHR IN THE TWELVE MONTHS BEFORE THE CLAIM AND US$50. THESE LIMITS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
14. Indemnity
You agree to defend, indemnify and hold harmless Decyphr and its officers, directors, employees and contractors from claims, damages, liabilities and expenses (including reasonable attorneys’ fees) arising out of Your Content, your use of the Service, or your violation of these Terms or of any law or the rights of any person.
15. Governing law and disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Before filing a claim, you agree to contact us at support@decyphr.co and try in good faith to resolve the dispute informally for at least 30 days. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to their jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property. To the extent permitted by law, any claim must be filed within one year after it arises.
16. App store terms
Your use of the app is also subject to the terms of the app store from which you downloaded it. Apple and Google are not parties to these Terms and have no obligation to provide maintenance or support for the app. To the extent required by Apple, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
17. General
These Terms and the Privacy Policy are the entire agreement between you and Decyphr about the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets. We may update these Terms by posting a new version at decyphr.co/terms with a new effective date; material changes will be notified in the app or by email, and continued use after the effective date means you accept them.
18. Contact
Decyphr, Inc.
1401 Lavaca St STE 84942, Austin, TX 78701, USA
support@decyphr.co